This Privacy Policy explains what personal data 999cx collects from Pakistani players, how we use it, who we share it with, how long we keep it, and what rights you hold over your own information. We are committed to handling your data with the same care and security that we apply to your PKR balance.
This Privacy Policy ("Policy") is published by 999cx ("we", "us", "our", "the Platform") and applies to all personal data collected from individuals ("you", "the User", "the Player") who visit, register on, or otherwise interact with the 999cx website at 999cx.org, including all associated pages, mobile-optimised versions, and related services.
999cx is committed to protecting the privacy and personal data of all Pakistani players and platform visitors. We process personal data in accordance with applicable data protection principles, including the requirements imposed by our international gaming licence and industry best-practice standards for online gaming operators.
This Policy is effective from 1 January 2026 and supersedes all prior privacy notices published by 999cx. The most current version of this Policy is always available at 999cx.org/privacy-policy. We recommend bookmarking this page and reviewing it periodically for any updates.
999cx collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the 999cx website, and from third-party sources such as payment processors and KYC verification providers. The categories of data we collect include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport copy, gender | Registration form, KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence (e.g. Karachi, Lahore, Islamabad) | Registration form, account settings |
| Financial Data | JazzCash / EasyPaisa wallet number, HBL / UBL / Meezan Bank account details, USDT TRC20 wallet address, PKR transaction history | Deposit / withdrawal requests |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Automatic collection via server logs and cookies |
| Gaming Activity Data | Game history, bet amounts, wins and losses, bonus usage, session duration, PSL and cricket betting records | Platform activity logging |
| Communication Data | Live chat transcripts, support email correspondence, feedback submissions | Direct communication with 999cx support |
| Verification Data | Document scans provided for KYC, source-of-funds declarations, selfie photographs where required for identity confirmation | KYC and AML compliance process |
We do not collect special category data (such as health information, political opinions, or biometric data for identification purposes) except where strictly required by our responsible gaming obligations — for example, where a player self-declares a gambling-related problem and requests self-exclusion. Such data is handled with the highest level of confidentiality.
999cx uses personal data collected from Pakistani players and platform visitors for the following purposes:
999cx processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
999cx does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We share your data only in the following circumstances and only to the extent strictly necessary:
All third parties with whom 999cx shares personal data are required to process that data in accordance with applicable data protection standards and to implement appropriate technical and organisational security measures.
999cx uses cookies and similar tracking technologies on the 999cx.org website to improve functionality, analyse usage, and deliver a personalised experience to Pakistani players. The categories of cookies we use are as follows:
You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the 999cx platform.
999cx retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, subject to any longer retention periods required by law or regulation. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with industry-standard data destruction procedures. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
999cx implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes, but is not limited to:
While 999cx takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own 999cx Login credentials and for ensuring that your device is adequately protected against malware and unauthorised access.
As an internationally licensed online gaming operator serving Pakistani players, 999cx may transfer your personal data to servers and service providers located in jurisdictions outside Pakistan. Such transfers may be necessary for account management, payment processing, KYC verification, and game software operation.
Where 999cx transfers personal data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. These safeguards include:
Subject to applicable data protection law and the conditions of our international gaming licence, you have the following rights in relation to the personal data that 999cx holds about you. To exercise any of these rights, please contact us using the details in Section 15.
You may request a copy of all personal data 999cx holds about you, including your gaming history, KYC records, and PKR transaction logs. We will respond within 30 days of a verified request.
If any personal data 999cx holds about you is inaccurate or incomplete, you have the right to request correction. Contact our support team via live chat and we will update your records promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under gaming licence and AML requirements.
You may request that 999cx restrict the processing of your personal data in specific circumstances — for example, while the accuracy of data you have contested is being verified by our team.
Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service.
You have the right to object to processing of your personal data where 999cx relies on legitimate interests as its legal basis, and to withdraw consent for marketing communications at any time without penalty.
The 999cx platform is strictly intended for adults aged 21 years and above. 999cx does not knowingly collect, process, or retain any personal data from individuals under the age of 21.
If 999cx becomes aware that personal data has been collected from a person under 21, that data will be immediately deleted, the associated account will be closed, and any deposits or winnings held in that account will be dealt with in accordance with our regulatory obligations. Age verification procedures are applied to all 999cx accounts as part of the KYC process.
If you are a parent or guardian and you believe that a minor in your care has registered on 999cx or provided personal data to us, please contact our support team immediately at [email protected] so that we can take appropriate action without delay.
Where you have provided consent during the 999cx registration process or through subsequent account settings, we may send you marketing communications relating to 999cx promotions, bonus offers, new game launches, PSL betting specials, and other platform updates. These communications may be delivered via Pakistani mobile number (SMS), email, or in-platform notification.
Opting Out: You may withdraw your consent to receive 999cx marketing communications at any time by:
Opting out of marketing communications does not affect the delivery of transactional communications related to your 999cx account — such as deposit confirmations, withdrawal updates, account security alerts, and mandatory responsible gaming notifications.
The 999cx platform incorporates third-party game software provided by licensed game developers. While 999cx takes contractual steps to ensure that all third-party providers maintain appropriate data protection standards, please be aware that any data processed directly by a third-party game provider is subject to that provider's own privacy practices.
The 999cx website does not contain links to external third-party websites for general browsing purposes. All links on 999cx.org point to internal 999cx pages only. Accordingly, 999cx is not responsible for the privacy practices of any external website that you may navigate to independently of the 999cx platform.
999cx reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable data protection law, regulatory requirements, our business practices, or the features and services offered on the 999cx platform.
Where amendments are material — meaning they significantly affect how we collect or use your personal data — we will notify registered Pakistani players by posting a prominent notice on the 999cx platform and, where practicable, by direct communication to your registered mobile number or email address. The effective date at the top of this Policy will be updated each time a new version is published.
Your continued use of the 999cx platform following publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any amendment, you should discontinue use of the platform and request account closure as described in our Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related complaint, please contact the 999cx Data Protection team through the following channels:
If you are not satisfied with our handling of your privacy complaint after following the above process, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the independent dispute resolution body designated under our international gaming licence.
This Privacy Policy was last reviewed and updated on 1 January 2026. The English-language version shall prevail in the event of any inconsistency with any translated version.
Six pillars of data protection behind every 999cx account
Every piece of data you transmit to 999cx — from your 999cx Login credentials to your JazzCash deposit details — travels through a 256-bit SSL encrypted connection. Your PKR financial data is never sent in plain text.
999cx applies rigorous KYC verification for all Pakistani player accounts. Your CNIC, passport, or driving licence documents are processed only by accredited verification partners and stored with AES-256 encryption at rest.
999cx does not sell, rent, or share your personal data with any third party for their own marketing purposes. Your mobile number, email, and banking details are never distributed to unaffiliated advertisers or data brokers.
Self-exclusion records and responsible gaming disclosures you make to 999cx are treated as highly sensitive data. They are never shared with third parties for commercial purposes and are accessible only to authorised compliance personnel.
If you no longer want to receive 999cx bonus offers, PSL betting alerts, or promotional SMS messages, you can unsubscribe in seconds from your account settings or by contacting our support team — no questions asked.
Pakistani players on 999cx can request a complete copy of their personal data, ask for corrections, or request deletion of their records at any time. We process all verified data rights requests within 30 days of receipt.
Now that you know exactly how 999cx protects your personal data, join thousands of Pakistani players enjoying a secure, fair, and premium gaming experience — with PKR payments, live cricket betting, and 1000+ certified games.
21+ only. Please review our Terms & Conditions and Responsible Gaming pages before registering.